About Us

AtlasPhones.com buys and sells a wide variety of business telecom equipment.  As one of the most trusted independent distributors of new and like-new products and systems, we offer businesses of all sizes a cost-effective way to support their telecommunication needs.

Established in 1998, AtlasPhones has become a leader in providing high-quality products and friendly service and support.  We maintain a huge inventory of phones, expansion units, boards, power supplies, headsets, and voice mail systems from the top manufacturers, including Nortel, Norstar, Avaya Communications Manager, Avaya IP Office, Mitel, MCK/Citel, Cisco, Shoretel, and more.

At AtlasPhones, an outstanding customer experience is our number one priority.  Our knowledgeable sales associates, customer service representatives, and technical support team are here to personally answer your calls, and we commit to shipping same-day for all of the items in our warehouse.  Our reputation has earned us a Five Star Yahoo! Store supplier, the highest rating possible, and as a member of the North American Association of Telecom Dealers (NATD), we have pledged to maintain the highest level of ethics and responsibility in our relationships with the public, other dealers, and clients.

At AtlasPhones, we have made a pledge to support our community through charitable giving.  For 2014/2015, we have committed to donating a portion of every sale to the Penrickton Center for Blind Children.  We hope to share our success every year by dedicating financial resources to enhancing the lives of those in need.

AtlasPhones specializes in new and refurbished telecommunications solutions. We provide top quality telephone components with extremely competitive pricing. Our huge in-stock inventory provides for same day shipping in most cases. Volume discounts and package purchases are also available. We can locate and provide almost any part for the systems we carry.

Buying Your Telecom Equipment:

AtlasPhones offers top-dollar for your used phones and systems.  For a lightning-fast bid on your equipment, contact us at purchasing@AtlasPhones.com.

Warranty Policy:

We have extensive business telecom experience and consistently provide quality products, timely delivery, and friendly service.  All of our new and like-new equipment includes a 365-day warranty (with the exception of our cordless equipment carrying a 180-day warranty), and in most cases, an extended 2-year warranty can also be purchased for a small fee.  All warranty claims are honored exclusively through AtlasPhones, not a third-party, allowing us to personally meet your business needs quickly and hassle-free.

We offer advanced replacement on items within warranty, so that you can continue to manage your telecom and business needs without interruption.  Advanced replacement items are shipped in the same manner as originally ordered along with a pre-paid return label for shipping the original product back.  The original product must be returned within 14 days to avoid being charged for the value of the replacement item.

Technical Support:

AtlasPhones provides free technical support for up to 15 minutes with one of our trained technicians.  Should more time be required, technical support may be purchased for $125 per hour (billed in 15-minute increments, with a 1 hour minimum).  Please contact one of our sales associates to arrange technical support time.

Competitive Quotes:

At AtlasPhones, we pride ourselves on superior pricing and availability for the products we sell.  Our warehouse contains a huge inventory of all the brands on our website, and we commit to meet or beat any written estimate for all items in stock.  Simply call one of our sales associates at 1-888-567-5194 or email sales@atlasphones.com with the quote, and we will respond immediately.

Quality Assurance:

New Equipment
All equipment sold as new is packaged in original manufacturer boxes and guaranteed unused.

Like-New Equipment
All our refurbished “like-new” telephones and equipment are fully tested and restored to near-new condition and guaranteed to be of the highest quality. We offer the following guarantee on all Like-New items:

  • No discoloration
  • No cracks or chip
  • Minimal traces of wear may appear
  • In some cases, certain components may be replaced as a precautionary measure to ensure your product will operate at optimum level and covered by our warranty

Refurbishing and Repair:

We offer top-quality refurbishing and repair services for Mitel, Partner MLS, Executone IDS phones and card boards.  Our “refurbishing services” include testing, refurbishing, sanitizing and part-replacement (if required).  Before your equipment is shipped out, it is tested again and packaged professionally with new button packs, designation strips, handset cord, and line cord.  Our phone “repair services” include testing, repairing, and returning your equipment in the same cosmetic condition we received it.   Send your phone equipment, and we’ll repair or refurbish it within five business days—guaranteed!

AtlasPhones.com buys, sells, supports, and remanufactures a wide variety of business telecom technologies.  As one of the country’s largest and most trusted distributers of new and like-new products and systems, we offer businesses of all sizes a cost-effective way to support their telecommunication needs.

Ship & Mail to Location:

Atlas Systems, Inc.
1220 Centre Road
Auburn Hills, MI 48326

Toll-free Order Line:

Toll-free Fax Line:


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